FinTech Dashboard Transformation
Timeline:6 weeks
Client:B2B FinTech Startup
Context
Series A fintech company struggling with a legacy PHP admin panel that was slow, unintuitive, and causing customer churn. Support tickets were piling up due to UX issues.
The Bottleneck
Users spent 40% more time completing basic tasks compared to competitors. The old system had no real-time data, poor mobile experience, and required extensive training for new users.
What We Changed
- ▶Conducted user interviews with 12 power users
- ▶Redesigned information architecture around user workflows
- ▶Built responsive dashboard with real-time WebSocket updates
- ▶Implemented role-based permissions and audit logging
- ▶Added progressive web app capabilities for mobile use
Impact
↓ 65%
Task completion time
↓ 43%
Support tickets
↑ 89%
User satisfaction score
↑ 230%
Mobile usage
Representative example. Metrics anonymized.
Stack
Next.jsTypeScriptTailwindSupabaseRecharts
“
The new dashboard transformed how our users interact with financial data. Task completion times dropped dramatically, and we're finally seeing positive user feedback.— B2B FinTech Startup Team
Before / After
Before
📊
Legacy Interface
Complex, slow, unintuitive
After
✨
Modern Interface
Clean, fast, intuitive
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